The Citadel Citizens Reward Program

At Starlit Citadel, we value your business and wish to see all of you back in the store regularly. As such, the Citadel Citizens Program is meant to provide Reward Points that can be traded in for discounts on your order.

Why join the program?

• It's Free with each Customer Account created
• Earn 10 reward points per CAD dollar spent on all products sold at Starlit Citadel or by interacting on the site
• Earn an additional 10 reward points per CAD dollar spent on all Pre-ordered products
• Spend points to receive discounts on your order!
• Enjoy an unlimited number of points that can be earned

To Earn Reward Points

• to be eligible for the program, customers must have an account with Starlit Citadel
• every dollar of product purchases (after discounts and coupon codes are applied) in an order is eligible for 10 Reward Points
• Reward Points are awarded when the order is Completed (i.e invoiced and shipped).
• if a customer later edits is refunded or cancels the order, the Reward Points earned are no longer eligible and may be removed
• 50 Reward Points are awarded to customers for every approved review. Reviews can be added using the "Add Your Review" or "Be the first to review this Product" link on a product's info page.
• 5 Reward Points are awarded per approved product tag

To Spend Reward Points

• Each 1,000 of Reward Points will reduce the product cost of an order by $1.00
• Select games are discounted at a higher rate as well (generally 250 points per $1.00 discount).
• Product points on a canceled order are not refunded.

Other Details

• We reserve the right to alter the Terms and Conditions of this program at any time