News, reviews, business articles and site updates for a board games store in Canada

Kickstarter Fulfillment

August 25th, 2016 Posted in business | No Comments »

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We have been getting some great press about the Kickstarter Fulfillment service that we offer out of the warehouse. Overall, it’s been quite fun to handle and we are glad to see some great games get out to Kickstarter backers. However, I do want to reassure our regular customers that it’s not something that is ever going to become a major part of the business (at least not in the sense of it taking over the retail side).

For one thing, most of our fulfillment happens during the warehouse ‘down-time’. As we hire part-time warehouse workers, for most fulfillment options we just increase the number of hours that our warehouse personnel work to full-time each day. Even working on our regular orders, we generally can complete about 200 additional games a day which is more than sufficient for most Kickstarter’s.

That’s another point worth mentioning or highlighting. For the vast majority of Kickstarter’s, we are told that Canada makes up 10% of all backers. In our experience, that generally works out to be between 100 – 200 backers at best for a very successful Kickstarter, around 40 – 50 for those that do well. Now, our rates are posted publicly (CAD$3.50 per order fulfilled) but those rates include boxes & packing materials which on average works out to be about CAD$1 in cost. That works out to be about CAD$2.50 before we have to pay staff for their time and of course, any mistakes we make comes out of the total as we pay for reshipments & returns. On top of that, for every Kickstarter quote that we do get, there are at least another 5 that we don’t get and end-up wasting time on. All that time has to be paid for somewhere.

As you can guess, the profitability of doing Kickstarter fulfillment really isn’t high. So why bother doing it?

  • Industry relations – doing the Kickstarter fulfillment, we’ve been in touch with a wide range of publishers and backers, many of whom we’d never have talked to if we weren’t doing this.  As such, it’s a good way of extending our network.
  • Marginal profit – every little bit helps.  If the warehouse isn’t being used at that time, it’s additional marginal use that we can make of it, so the marginal profitability is still worthwhile.  Of course, there’s a certain level before this marginal business start’s being a main business, but in Canada, it would have to be a significant increase.

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New Board Games: August 25th, 2016

August 25th, 2016 Posted in general, new releases | No Comments »

Crossing
Dead of Winter: The Long Night
Dragon Rapid Fire: The Fire Crystals
Flick ‘Em Up: Red Rock Tomahawk
Heroes of Kaskaria
Legendary Deck Building Game: Big Trouble in Little China
Marvel Legendary Deck Building Game: Civil War
Princess Mina: Jewel Matching Game
Rabbit Rally
Splish Splash Catapult
deadofwinterthelong night

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New Board Games: August 22nd, 2016

August 22nd, 2016 Posted in general, new releases | No Comments »

A Game of Thrones LCG: Called to Arms Chapter Pack (2nd Edition)
Are You the Cultist? – Party Edition
Are You the Cultist? – Intrigue Edition
Castle Flutterstone
Difference
Eternal Dynatsy
Inferno of Rock: The Hard Rock Game From Hell
Internal Affairs
KerFlip!
Kraftwagen
Moop’s Monster Mashup
Neuroshima Hex 3.0: Mephisto
Neuroshima Hex 3.0: Dancer
Pathfinder RPG: Item Cards – Tech Deck
Rattle, Battle, Grab the Loot: Angry Ocean
Shadowrun Crossfire Deck Building Game Character Expansion Pack 2
Star Wars: Age of Rebellion RPG – Forged in Battle
Star Wars LCG: Ancient Rivals Force Pack
Xtronaut
Warhammer 40,000: Conquest LCG – Searching for Truth War Pack
xtronaut

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Site Server Move & Errors

August 19th, 2016 Posted in site updates | No Comments »

We were down for a day! As many of you might have noticed, the website was down and not working properly for most of the day yesterday. Unfortunately, this was due to a server move that was required to ensure that we were ready for some upcoming security updates that would be needed. While we did everything we needed to ensure that the site move would go smoothly, thing’s didn’t go well.

There are still some problems with the site. Certain images are missing for our products are missing. Certain functions on the backend are not working properly any longer. In addition, some customers who placed an order between Tuesday and Wednesday might find their orders missing in the backend and account as these orders were not imported properly. However, all products can be purchased and the site is working fine right now.

For those on our newsletter, we recommend checking it as we’ll be sending out a quick flash sale for those inconvenienced by the site going down.

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New Board Games: August 16th, 2016

August 16th, 2016 Posted in general, new releases | No Comments »

Ascendants of Aetheros
Boss Monster: Crash Landing
Doomtown: Reloaded – Expansion 12: Showstopper
Dungeon Busters
Dungeons & Dragons: Tyrants of the Underdark
Legendary Encounters: Firefly Deck Building Game
Love Letter: Archer ‘Once You Go Blackmail’ Clamshell Edition
Love Letter: Archer ‘Once You Go Blackmail’ Boxed Edition
Mansions of Madness (2nd Edition)
Pathfinder: Bestiary Pocket Edition
Pathfinder: Core Rulebook Pocket Edition
Quartermaster General: Alternate Histories
Stockpile: Continuing Corruption
Showdown
Swipe Out
The Networks
The Networks: On the Air
We Come in Peace
mansions-of-madness-2nd-edition

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New Board Games: August 11th, 2016

August 11th, 2016 Posted in general, new releases | No Comments »

Android: Netrunner LCG – Blood Money Data Pack
Beyond Baker Street
Flick ‘Em Up (Plastic)
Spot it! Alphabet: Finding Dory
Spot it! Alphabet: Planes
Spot it! Alphabet: Frozen
Star Wars: Armada – Imperial Assault Carriers Expansion Pack
Star Wars: Armada – Rebel Transports Expansion Pack
Star Wars: Armada – Interdictor Class Star Destroyer Expansion Pack
Star Wars: Armada – Liberty Star Cruiser Expansion Pack
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Bestselling items by Quantity in July 2016

August 11th, 2016 Posted in bestsellers, general | No Comments »

Haven’t done one of these in ages.  Here’s what sold well for us in July 2016 by quantity of units sold.  No real surprises here, it’s mostly made up of accessories.

 

Bestselling products at Starlit Citadel by Unit Quantity sold

Bestselling products at Starlit Citadel by Unit Quantity sold

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New Board Games: August 9th, 2016

August 9th, 2016 Posted in general, new releases | No Comments »

Android: Netrunner LCG – 2015 World Champion Runner Deck
Android: Netrunner LCG – 2015 World Champion Corp Deck
Runebound (3rd Ed): Caught in a Web Scenario Pack
Runebound (3rd Ed): The Gilded Blade Adventure Pack
Star Wars: The Force Awakens RPG – Beginner Game
Star Wars: Roleplaying Creatures of the Galaxy Deck
Star Wars: Roleplaying Imperials and Rebels II Deck
The Lord of the Rings LCG: The Flames of the West Saga Expansion
Warhammer 40,000: Conquest LCG – Slash and Burn War Pack
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A Rental Game Library?

August 9th, 2016 Posted in business | No Comments »

Our Game LibraryAs many of you know, we used to run open houses.  During the open houses, we allowed people to borrow games from our game library (mostly consisting of games from our reviews and some demo games) for play.  Since we had to stop the open houses, the game library has grown unused.  We’ve trimmed the library down somewhat, putting a few games up on the used game section since they weren’t getting much use anyway.

A recent thought has been to rent out the games from the library.  This probably only works for local customers since they would not have to deal with shipping costs of returning the games (which, let’s be truthful, can be significant), but it is certainly a service we could offer.

The main questions we’d have would be:

  • Is there a demand for this service?
  • What would you be willing to pay? The current options include a fixed amount (for a day (including weekends) or a week) or 10% of the price of the game.  The advantage of the above would be that the rental cost could be   The other option is to charge users an on-going monthly fee.
  • Is the preference for classic games or newer / hot games (with the note that if we did go after ‘hot’ games, the pricing for the program would likely be higher to cover the cost of bringing in new hot games constantly)
  • What would you consider a ‘good’ library size? 50 games? 100?

Let us know about your thoughts of us launching a program like this.  We’d love to hear from you guys, either in comments here or on Facebook

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New Board Games: July 29th, 2016

July 29th, 2016 Posted in general, new releases | No Comments »

A Game of Thrones LCG: Across The Seven Kingdoms (2nd Edition)
Brick Party
Costa Rica
Crabs Adjust Humidity: Volume Six
Mad Science Foundation
Magic the Gathering: Eldritch Moon Fat Pack
Magic the Gathering: Eldritch Moon Booster Pack
Shadowrun 5th Edition: Howling Shadows
Zombicide Black Plague: Special Guest Box – Karl Kopinski Characters
Zombicide Black Plague: Special Guest Box -Stefan Kopin Characters
Zombicide Black Plague: Special Guest Box – Carl Critchl Characters

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