News, reviews, business articles and site updates for a board games store in Canada

Why e-commerce isn’t a cake walk

January 30th, 2009 Posted in business, general

I’ll put up a longer post soonish, but I figured I’d link to this rather interesting article about how Amazon is screwing their business customers over.

Quick summary - Amazon tracks all the data and information that you use when you use their store, and eventually when it is worthwhile to do so, they undercut you and sell your product lower and better.

It’s part of the reason why we have our own website and stopped with Ebay after a while.  It’s much better to have your own site, whateve rthe cost, if you intend to do this as a long-term business.  More control, more options and the ability to really ‘hold’ onto customers.

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