News, reviews, business articles and site updates for a board games store in Canada

Used Games – A Business Perspective

Tuesday, June 3rd, 2014 Posted in business | No Comments »

We started selling used games over a year and a half ago now, back in August 2012.  It's been a interesting experiment, one that we got into due to demand from our customers and a view to making our business ...

Building Capacity

Tuesday, February 18th, 2014 Posted in business | No Comments »

A conversation Randy and I had a few months ago while I was down came to mind recently while a nasty flu bug hit the office.  We were down 3 people and the office was chugging along, slowly but surely.  ...

Bugs, Bugs, Bugs

Tuesday, October 29th, 2013 Posted in business | No Comments »

I thought I'd quickly write a little explanation of what happens when a customer (or we) find a bug in the website.   Most of the time, the process goes through the following stages: Awareness Logging Replication Triage Coding Fixes Testing Deployment Let's discuss them in more detail: Awareness Pretty self-explanatory, ...

Working on the Business

Thursday, May 9th, 2013 Posted in business | No Comments »

One of the hardest aspects of running a business is that you often have to work in the business as well as work on the business.  Finding the right balance, especially when you've grown significantly can be extremely difficult.  I'm ...

Chaos & Order

Wednesday, August 15th, 2012 Posted in business | No Comments »

I've noticed there are 2 types of people - those who thrive on Chaos and those on Order. Chaos I'm Chaos - I work well under periods of stress and high-volume information flow.  Most entrepreneurs are like me too from my experience ...

The Christmas Rush – Reflections on Procedures

Monday, December 12th, 2011 Posted in business | No Comments »

All through the year, we have been building up processes, dealing with the increase in sales and figuring out how to reduce errors and create processes to make the business run more smoothly.  Christmas is now happening, and all these ...

Hiring & Business

Tuesday, October 18th, 2011 Posted in business | No Comments »

It's amazing the sheer amount of work that goes into hiring someone. Never having had to run the entire process from start to finish, I never really realised how tiring it is and why it becomes so important to reduce ...