News, reviews, business articles and site updates for a board games store in Canada

Canada Post strikes, UPS & Scythe Shipping

Tuesday, June 21st, 2016 Posted in business | 5 Comments »

Canada Post is likely going to have a strike / lock-out in July.  Nothing officially confirmed, but it sounds like it's going to happen. Here's how we are handling things and how it is going to affect shipping at Starlit ...

Balancing shipments through multiple parties

Tuesday, July 21st, 2015 Posted in business | No Comments »

As many of you know, we've started using UPS as a shipping option for international shipments. Part of the reason for this is due to pricing - it's actually cheaper (marginally) to ship to some countries with UPS with our ...

Kickstarter Fulfillment at Starlit Citadel

Wednesday, April 8th, 2015 Posted in business | No Comments »

We've recently been inundated with a slew of Kickstater Fulfillment quote requests, both for the US and Canada due to a post by Jamey Stegmaier.   It's kind of fun doing these posts, talking to creators and providing what information  and ...

Kickstarter – Shipping Challenges

Tuesday, September 16th, 2014 Posted in business | 2 Comments »

We just completed the second of our Kickstarter fulfilment contracts from SchilMil Games for their game Manifest. I'm not going to comment on the game itself - readers can look it up; since what I wanted to discuss was ...

Shipping more, making less

Saturday, September 13th, 2014 Posted in business | 6 Comments »

One of the dangers of this business is doing more for less. Unfortunately, it's an easy thing to do when you are working on thin margins and/or changing how your processes work. Unfortunately, in this case, we made a few ...

US Shipping – New, Lower Rates

Wednesday, September 10th, 2014 Posted in business | No Comments »

We have worked out a way to ship items to US customers at a reduced rate which ranges from about CAD$9.50 to CAD$21. What we will be doing is exporting the products to the US and then putting the ...

Shipping : An Evolution

Friday, June 1st, 2012 Posted in business | 2 Comments »

Over the years, we've evolved how we shipped orders from the store.  I thought it might be amusing to some to see the evolution and changes: In the Beginning It was kind of simple in the beginning with one person doing it ...

FedEx and Free Shipping

Tuesday, January 3rd, 2012 Posted in business | No Comments »

As some of you might have heard; we decided to turn off Free Shipping via FedEx completely.  The reason was a simple financial one - it costs too much.   Aftera quick review, we realised that while most of the time ...

Shipping, Order & Return Policies update

Wednesday, April 8th, 2009 Posted in business, site updates | 2 Comments »

We just changed our shipping, order & return policies page.  The main alteration (beyond clarification and design changes) has been to introduce information and explicitly state a new pre-order policy. Our pre-order policy has been to hold shipping of an order ...